Your Authority Amplified

FAQ's

Commonly asked questions about the Program, using the Kajabi Platform, and your accounts. 

Use the links above to quickly navigate to the relevant section.

Account Management

How can I reset my password?

Visit the login page, click "Forgot Password," enter your email, and follow the instructions sent to your email to reset your password.

How can I update my credit card details?

Log in, navigate to "Billing Information" under your account settings, and update your credit card details.

How do I change my email address associated with the account?

Go to your account settings, select "Email," update your email address, and save the changes.

Can I transfer my course access to another account?

Course access is typically non-transferable. Please contact customer support for assistance: namanshia@gmail.com

Couse Access & Navigation

I've purchased the course but can't access the content. What should I do?

Ensure you’re logged in with the correct account. If issues persist, contact support. Support: namanshia@gmail.com

How do I navigate between different modules and lessons?

Use the course dashboard to view modules and click on lesson titles to access them.

Can I download course materials for offline access?

Yes, we provide module and lesson materials for you to download. Video download availability depends on course settings.

Is there a mobile app for Systeme.io?

Unfortunately, not yet.

Billing & Payments

How can I view my billing history or download invoices?

Visit "Purchase History" in your account settings to view and download invoices. You should also receive invoices from us after each payment. Please let us know if you're not receiving them: namanshia@gmail.com

What is the refund policy for the course?

During the Beta phase, we do not offer any refunds. We may amend this policy when we are out of the Beta phase.

Can I switch to a different payment plan?

Contact customer support to discuss available payment options. Contact Support: namanshia@gmail.com

Tech Troubleshooting

I'm experiencing video playback issues. What can I do?

Ensure a stable internet connection, try a different browser, and clear your browser's cache. If the problem persists, contact Support: namanshia@gmail.com

The content isn't loading properly. How can I fix this?

Refresh the page, try accessing via a different browser, and clear your browser's cache. If the issue persists. Contact Support: namanshia@gmail.com

Which browsers are recommended for the best experience on Systeme.io?

Systeme.io recommends using the latest versions of Chrome, Brave or Edge.

I'm having trouble accessing the course on my mobile device. What should I do?

Ensure your app is updated, log out, and back in. If the problem persists contact Support namanshia@gmail.com and we'll look into it for you.

Course Completion & Certificates

Will I receive a course completion certificate?

We do not award course completion certificates.

I completed the course, but my progress isn't showing 100%. What should I do?

Ensure all lessons and quizzes are, in fact, completed. Try logging out and then in again to see if it refreshes your stats. If issues persist, contact us:

namanshia@gmail.com

and we will look into it for you.

What is the refund policy for the course?

During the Beta phase, we do not offer any refunds. We may amend this policy when we are out of the Beta phase.

Community & Interaction

How can I participate in course discussions or forums?

You can interact with us and other students in the monthly live sessions. You can view the Live Sessions Calendar here. We also have a Comments section below each lesson for you to ask questions and provide comments.

Can I interact with other students outside of Kajabi?

You can interact with us and other students in the monthly live sessions. You can view the Live Sessions Calendar here. We also have a Comments section below each lesson for you to ask questions and provide comments.

Privacy & Security

How is my personal information protected on Systeme.io?

Kajabi utilizes various security measures to protect your data. Detailed information is available in the Terms and Conditions that include our Privacy Policy here.

Who has access to my course progress and data?

Typically, course instructors and administrative staff have access to your progress and data for support and improvement purposes. If you're at all concerned, please contact Support: namanshia@gmail.com

Which browsers are recommended for the best experience on Systeme.io?

Systeme.io recommends using the latest versions of Chrome, Brave or Edge.

I'm having trouble accessing the course on my mobile device. What should I do?

Ensure your app is updated, log out, and back in. If the problem persists contact Support namanshia@gmail.com and we'll look into it for you.

Miscellaneous

How will I know when new content is added to the program?

We will send you an email when new content is available and you will receive an announcement via the Kajabi system as new content becomes available.

Can I suggest a topic or provide feedback on the course?

Yes, absolutely. You will have the opportunity to suggest training topics during our weekly live training calls. Access the Live Call Schedule here.

Are there any group or bulk discounts available for the course?

Please contact sales/support to inquire about available discounts. Support: namanshia@gmail.com

Copyrights 2026 |Authority Amplified™ 

This site is not a part of the Facebook website or Facebook Inc. Additionally, This site is NOT endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.